Bengaluru– US-based global supplier of semiconductor chips and electronic components Mouser Electronics opened its customer service centre and back office in this tech hub on Wednesday.
“The new full-service centre underscores our dedication to serving the world’s top design engineers and buyers with customer service and technical support,” said Mark Burr-Lonnon, Vice-President of Mouser’s business in the Asia-Pacific region.
A subsidiary of TTI Inc., Mouser is part of Warren Buffet’s Berkshire Hathaway family of companies, focused on distributing new products and technologies to electronic design engineers and buyers the world over.
With 20 per cent sales growth and new customers, Burr-Lonnon said the company had emerged as a major player in the Indian market.
“Our sales success in India means that we need to increase the local support to our customers with more team members. With the number of engineers growing, the centre will be a new hub of design,” noted Burr-Lonnon.
As a leading distributor of about 600 manufacturers, Mouser has 22 service centres worldwide to meet the semiconductor and electronic component needs of 500,000 customers globally.
To strengthen its ties with the local industry, Mouser has joined the India Electronics and Semiconductor Association, the city-based apex body for electronic system design and manufacturing in the country.
“With its unique business proposition and focus on startups and engineering/ research students, we are hopeful that Mouser will remove complexities in procuring electronics components required for research and development, especially by small units,” said IESA President M.N. Vidyashankar on the occasion.
